113K
Downloads
462
Episodes
AttractionPros brings you into the room with the top leaders, executives, and influencers in the attractions industry, to gain the widest possible perspective of all areas of the industry. Most people are only exposed to the practices of their own organization without seeing how the rest of the industry operates. By following AttractionPros, you will gain the skills and knowledge needed to succeed and learn from the best of the best, whether you are the CEO or just beginning your career.
Episodes
Tuesday Aug 28, 2018
Tuesday Aug 28, 2018
Paul Gibbons, Founder of New Vue, joins the podcast to talk about best practices in data collection and how to manage and actually use the data you have.
A few notable bits from Paul in this episode:
"If you can't measure it, you can't manage it."
"More of your time should be focused on decision making rather than looking at spread sheets."
For more on Paul and New Vue: http://www.new-vue.com/
Tuesday Aug 21, 2018
Tuesday Aug 21, 2018
To get people to visit your facility, you have to tell a compelling story. But what happens when that compelling story doesn't match the delivered experience?
Matt and Josh discuss a real-life situation where some overblown promises turned out to be too good to be true. Oh, and what to do about it ITHO (in their humble opinion).
Tuesday Aug 14, 2018
Tuesday Aug 14, 2018
We have officially made it to Episode 50! To honor this occasion, we would like to take the opportunity to spotlight all of the guests that we've featured since the beginning. In this episode, you'll hear short clips from each guest as they share insights, stories, and their expertise in the attractions industry.
If you have not had the opportunity yet to listen to our previous episodes, we recommend taking the time to go back through the first 49 episodes and listen to the full conversations with each of the guests that we've had on the show. All of the content that we create is designed to be evergeen - it doesn't matter if you listen to it the day it comes out or a year later; all of the topics are still applicable.
In this episode, we are thrilled to feauture snippets of conversations with the following AttractionPros guests:
- Scott Brown, Family Entertainment Group
- Ben Story, Avius
- Jennifer Berthiaume, Lion Country Safari
- Chris Gray, Skyline Attractions
- Amy Holloman, Eastern State Penitentiary
- Matt Eckert, Holiday World
- Eric Davis, Zoo Nation, Awesome Ocean, & Stand with SeaWorld
- Clint Novak, Central Park Funland
- Erik Beard, International Ride Training (formerly Wiggin & Dana)
- Terri Adams, Schlitterbahn
- Case Lawrence, CircusTrix
- Cindee Huddy, International Ride Training
- Tim O'Brien, Industry Journalist
- Lisa Shanley, Nassal ACM
- Richard Ray, Cedar Fair
- Bill Lupfer, Florida Attractions Association
- Nick Gray, Museum Hack
- Sherry Howell, CenterEdge Software
- Lars Kristensen, NiceJob
- Mark Rosenzweig, Ride Entertainment
- Ed Hodgdon, Funtown/Splashtown & NEAAPA
- Ken Whiting, Whitings Foods
- Nick Romeo, Double T Multimedia & Florida Attractions Association
- Laurie Squire, Imagine Exhibitions
- Barry Zelickson, Big Thrill Factory
- Kurt Allen, Mississippi Aquarium
Monday Aug 06, 2018
Monday Aug 06, 2018
A few "news" articles making the rounds recently inspired a discussion about what they mean to the typical park-goer (who may not understand the true meaning behind what is written).
The conversation also careened into the following areas:
- Favorite vantage point for a coaster picture
- The 2nd best pretzel Josh has ever had
- Viability of waivers (in our humble, non-legally binding opinion)
- Guests and their "safety brains"
Tuesday Jul 31, 2018
Tuesday Jul 31, 2018
A very special episode with Matt and Josh spanning many topics! What starts as an innocent question about riding carousels turns into a juggernaut of conversation! A few of the topics broached include:
- Running a Tilt-A-Whirl
- Longevity of employment (or, what inspired Josh to quit a job)
- Inspiring and clever communication
- Our industry's unfair advantage when it comes to creating a fun workplace
- Being appreciative of the work we GET to do
- Listener Challenge: How do you instill a sense of PRIDE in your teams?
Tuesday Jul 24, 2018
Tuesday Jul 24, 2018
In a very special MAILBAG episode, Matt and Josh unleash their thoughts on such subjects as employee retention, getting employees to provide consistent guest service, and creative opportunities to use poor weather to your advantage.
If you are wondering what word Matt and Josh DIDN'T use in the previous episode, this blog post will help.
Tuesday Jul 17, 2018
Tuesday Jul 17, 2018
In this episode, Josh and Matt not only discuss, but find lessons in, haircuts, car repair, an after-hours jazz event and more!
Specifically, how can you ensure that you are using technology to enhance the guest experience, while simultaneously ensuring that you are not using it as a crutch?
Additionally, how can you reach a demographic that generally makes up a smaller portion of your attraction's attendance by altering your guest experience?
For more information on the color-blind artist Matt mentioned on the show, Joshuia Yanni, check him out on instagram: @j_yanni
Tuesday Jul 10, 2018
Tuesday Jul 10, 2018
Kurt Allen is the Sr. Vice President/Chief Operating Officer at Mississippi Aquarium. He shares a wealth of knowledge about leadership, animal care and building successful teams. He also goes into detail about the revitalization efforts going on in Gulfport, MS! Sounds like a great place to visit!
Here is Kurt's "formula" for success that he discusses in this episode: Instinct = (Confidence + Integrity) x Experience
Contact Kurt:
228-205-2151
Tuesday Jul 03, 2018
Tuesday Jul 03, 2018
Barry Zelickson owns Big Thrill Factory in Minnesota, but this is not his first rodeo! He also owned and operated Spooky World, and outdoor, interactive haunt experience before the genre blew up! (Matt even remembers the advertising jingle!) Barry shares his views on getting educated about the industry, his 3 key elements for adding a new attraction, and why it's important to have a great relationship with your insurance carrier!
Email Barry: barryz@bigtf.com
Tuesday Jun 26, 2018
Tuesday Jun 26, 2018
While in Las Vegas for Bowl Expo, we took the opportunity to experience SlotZilla Zipline, Fear the Walking Dead Survival and the Fremont Street Experience.
And of course, we podcasted about it! Hear all of our thoughts and impressions in this multipart episode!