AttractionPros Podcast
AP Podcast - Episode 115: Anthony Palermo talks about a frictionless guest experience, RFID, and what NOT to say to your investors

AP Podcast - Episode 115: Anthony Palermo talks about a frictionless guest experience, RFID, and what NOT to say to your investors

November 12, 2019

Anthony Palermo is a the Co-Founder of Connect & Go, a company dedicated to connecting the entire guest experience.  Through RFID technology, Connect & Go takes away many of the annoyances and pinch points of the typical festival or theme park experience. In this wide-ranging conversation, Anthony shares his philosophy about technology, discusses the difference between return on investment (ROI) and return on experience (ROE), and shares how to use RFID for more than just revenue generation.

Come see Connect & Go in Orlando at the IAAPA Expo, booth 4284!

 

Have a question for the mailbag or know of a guest we should feature?  Drop us a line!

Josh - josh@amusementadvantage.com

Matt - matt@performanceoptimist.com

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SPECIAL OFFER

As an AttractionPros listener, we know you like to learn!  That’s why we are setting aside a few spots just for you in an upcoming Mastermind program!

What is that, you might ask?  The mastermind process is also referred to as group coaching, and it’s where you get meet with a small group of trusted advisors for 6 months.  

You’ll be matched with other leaders of similar experience, and we will meet for an hour every two weeks over Skype to talk about current issues and trends, as well as personal roadblocks and development strategies. This is a great way to build your network AND develop stronger leadership skills.

As a special offer for AttractionPros listeners, if you mention the podcast when you sign up for the program, you’ll receive 10% off the tuition fee of $799.  For more information and to start the application process, click here.  Be sure to indicate in your application that you are an AttractionPros listener. 

Our next sessions will be starting up in just a few months, so be sure to get your applications in soon! 

 

AP Podcast - Episode 114: Glenn Andre Viste Boe talks about being a young executive, learning the zoo business and the need to be patient

AP Podcast - Episode 114: Glenn Andre Viste Boe talks about being a young executive, learning the zoo business and the need to be patient

November 5, 2019

Glenn André Viste Bøe is COO of Skånes Djurpark in Sweden, a wildlife park that has turned the traditional zoo experience upside down.  In this wide-ranging conversation, we talk about how to turn guest complaints into a competitive advantage, the challenges and opportunities of being a young executive and why sometimes it takes patience to get to the best result. 

Glenn on LinkedIn: https://www.linkedin.com/in/glennandre/

Skånes Djurpark

 

Have a question for the mailbag or know of a guest we should feature?  Drop us a line!

Josh - josh@amusementadvantage.com

Matt - matt@performanceoptimist.com

Twitter

Facebook

LinkedIn

 

SPECIAL OFFER

As an AttractionPros listener, we know you like to learn!  That’s why we are setting aside a few spots just for you in an upcoming Mastermind program!

What is that, you might ask?  The mastermind process is also referred to as group coaching, and it’s where you get meet with a small group of trusted advisors for 6 months.  

You’ll be matched with other leaders of similar experience, and we will meet for an hour every two weeks over Skype to talk about current issues and trends, as well as personal roadblocks and development strategies. This is a great way to build your network AND develop stronger leadership skills.

As a special offer for AttractionPros listeners, if you mention the podcast when you sign up for the program, you’ll receive 10% off the tuition fee of $799.  For more information and to start the application process, click here.  Be sure to indicate in your application that you are an AttractionPros listener. 

Our next sessions will be starting up in just a few months, so be sure to get your applications in soon! 

AP Podcast - Episode 113: Louis Alfieri talks about creating immersive experiences and how the attractions industry can help the entire world

AP Podcast - Episode 113: Louis Alfieri talks about creating immersive experiences and how the attractions industry can help the entire world

October 29, 2019

Louis Alfieri is Principal and Chief Creative Officer at Raven Sun Creative, a firm dedicated to creating meaningful, immersive experiences. In this conversation, Louis takes us through the process of creating a compelling story and character, the pros and cons of creating original IP and his vision of how the amazing professionals in the attractions industry can use their powers to help solve global problems. 

For more on Louis: Raven Sun Creative

 

Have a question for the mailbag or know of a guest we should feature?  Drop us a line!

Josh - josh@amusementadvantage.com

Matt - matt@performanceoptimist.com

Twitter

Facebook

LinkedIn

 

SPECIAL OFFER

As an AttractionPros listener, we know you like to learn!  That’s why we are setting aside a few spots just for you in an upcoming Mastermind program!

What is that, you might ask?  The mastermind process is also referred to as group coaching, and it’s where you get meet with a small group of trusted advisors for 6 months.  

You’ll be matched with other leaders of similar experience, and we will meet for an hour every two weeks over Skype to talk about current issues and trends, as well as personal roadblocks and development strategies. This is a great way to build your network AND develop stronger leadership skills.

As a special offer for AttractionPros listeners, if you mention the podcast when you sign up for the program, you’ll receive 10% off the tuition fee of $799.  For more information and to start the application process, click here.  Be sure to indicate in your application that you are an AttractionPros listener. 

Our next sessions will be starting up in just a few months, so be sure to get your applications in soon! 

AP Podcast - Episode 112: Meredith Tekin talks about best practices for serving a diverse audience and why saying you are autism-friendly just isn’t enough.

AP Podcast - Episode 112: Meredith Tekin talks about best practices for serving a diverse audience and why saying you are autism-friendly just isn’t enough.

October 22, 2019

Meredith Tekin is President of IBCCES, the International Board of Credentialing and Continuing Education Standards.  Among other services, they provide a certification program for facilities who want to do everything they can to serve their diverse audience. In this fascinating conversation, Meredith dispels some of the myths around guests with autism, breaks down best practices all attractions can abide by and how to best leverage the talents of your varied workforce. 

To learn more:

https://www.certifiedautismspecialist.com/

https://autismtravel.com/

 

Have a question for the mailbag or know of a guest we should feature?  Drop us a line!

Josh - josh@amusementadvantage.com

Matt - matt@performanceoptimist.com

Twitter

Facebook

LinkedIn

 

SPECIAL OFFER

As an AttractionPros listener, we know you like to learn!  That’s why we are setting aside a few spots just for you in an upcoming Mastermind program!

What is that, you might ask?  The mastermind process is also referred to as group coaching, and it’s where you get meet with a small group of trusted advisors for 6 months.  

You’ll be matched with other leaders of similar experience, and we will meet for an hour every two weeks over Skype to talk about current issues and trends, as well as personal roadblocks and development strategies. This is a great way to build your network AND develop stronger leadership skills.

As a special offer for AttractionPros listeners, if you mention the podcast when you sign up for the program, you’ll receive 10% off the tuition fee of $799.  For more information and to start the application process, click here.  Be sure to indicate in your application that you are an AttractionPros listener. 

Our next sessions will be starting up in just a few months, so be sure to get your applications in soon! 

 

 

AP Podcast - Episode 111: Lindy Hoyer talks about not ignoring upgrades and the creative genius inside all of us!

AP Podcast - Episode 111: Lindy Hoyer talks about not ignoring upgrades and the creative genius inside all of us!

October 15, 2019

Lindy Hoyer is the Executive Director of the Omaha Children's Museum in Nebraska. She has a long history with the museum, and in this inspiring conversation she talks about leadership, encouraging families to spend time together and her best advice for women leaders.

Lindy can be reached directly here: lhoyer@ocm.org

 

Have a question for the mailbag or know of a guest we should feature?  Drop us a line!

Josh - josh@amusementadvantage.com

Matt - matt@performanceoptimist.com

Twitter

Facebook

LinkedIn

 

SPECIAL OFFER

As an AttractionPros listener, we know you like to learn!  That’s why we are setting aside a few spots just for you in an upcoming Mastermind program!

What is that, you might ask?  The mastermind process is also referred to as group coaching, and it’s where you get meet with a small group of trusted advisors for 6 months.  

You’ll be matched with other leaders of similar experience, and we will meet for an hour every two weeks over Skype to talk about current issues and trends, as well as personal roadblocks and development strategies. This is a great way to build your network AND develop stronger leadership skills.

As a special offer for AttractionPros listeners, if you mention the podcast when you sign up for the program, you’ll receive 10% off the tuition fee of $799.  For more information and to start the application process, click here.  Be sure to indicate in your application that you are an AttractionPros listener. 

Our next sessions will be starting up in just a few months, so be sure to get your applications in soon! 

 

AP Podcast - Episode 110: AttractionPros visits 4 iconic New Orleans attractions!

AP Podcast - Episode 110: AttractionPros visits 4 iconic New Orleans attractions!

October 8, 2019

Over the course of three days, Josh and Matt visited four iconic New Orleans attractions and recorded their thoughts about each one.  They also had the opportunity to speak with leaders at three of the attractions, deepening the insight about what makes those experiences so amazing.  

The four attractions visited were:

 

Have a question for the mailbag or know of a guest we should feature?  Drop us a line!

Josh - josh@amusementadvantage.com

Matt - matt@performanceoptimist.com

Twitter

Facebook

LinkedIn

 

SPECIAL OFFER

As an AttractionPros listener, we know you like to learn!  That’s why we are setting aside a few spots just for you in an upcoming Mastermind program!

What is that, you might ask?  The mastermind process is also referred to as group coaching, and it’s where you get meet with a small group of trusted advisors for 6 months.  

You’ll be matched with other leaders of similar experience, and we will meet for an hour every two weeks over Skype to talk about current issues and trends, as well as personal roadblocks and development strategies. This is a great way to build your network AND develop stronger leadership skills.

As a special offer for AttractionPros listeners, if you mention the podcast when you sign up for the program, you’ll receive 10% off the tuition fee of $799.  For more information and to start the application process, click here.  Be sure to indicate in your application that you are an AttractionPros listener. 

Our next sessions will be starting up in just a few months, so be sure to get your applications in soon! 

AP Podcast - Episode 109: AttractionPros LIVE at the International Trampoline Park Conference!

AP Podcast - Episode 109: AttractionPros LIVE at the International Trampoline Park Conference!

October 1, 2019

IATP is the International Association of Trampoline Parks, and we were honored that they asked us to bring AttractionPros LIVE to their 2019 conference! 

In this episode, you'll hear insightful questions about staff recruiting and training, online reviews, attraction mix and much more!  The time just flew by!

Thank you IATP and your members for including us in your conference!

Have a question for the mailbag or know of a guest we should feature?  Drop us a line!

Josh - josh@amusementadvantage.com

Matt - matt@performanceoptimist.com

Twitter

Facebook

LinkedIn

 

SPECIAL OFFER

As an AttractionPros listener, we know you like to learn!  That’s why we are setting aside a few spots just for you in an upcoming Mastermind program!

What is that, you might ask?  The mastermind process is also referred to as group coaching, and it’s where you get meet with a small group of trusted advisors for 6 months.  

You’ll be matched with other leaders of similar experience, and we will meet for an hour every two weeks over Skype to talk about current issues and trends, as well as personal roadblocks and development strategies. This is a great way to build your network AND develop stronger leadership skills.

As a special offer for AttractionPros listeners, if you mention the podcast when you sign up for the program, you’ll receive 10% off the tuition fee of $799.  For more information and to start the application process, click here.  Be sure to indicate in your application that you are an AttractionPros listener. 

Our next sessions will be starting up in just a few months, so be sure to get your applications in soon! 

AP Podcast - Episode 108: Jens Holm Moller talks about “duty of care” and the human factor of safety checklists

AP Podcast - Episode 108: Jens Holm Moller talks about “duty of care” and the human factor of safety checklists

September 24, 2019

Jens Holm-Møller is Founder and Chief Commercial Officer for Mobaro.  They specialize in developing mobile operations and task management solutions for amusement parks and retail companies.  In this fascinating conversation, Jens tells us how listening to his clients requests essentially changed what his company focused on.  He also talks about the duty of care we all share, and the benefits of digital checklist systems versus paper-based processes. 

For more on Mobaro: https://mobaro.com/

 

Have a question for the mailbag or know of a guest we should feature?  Drop us a line!

Josh - josh@amusementadvantage.com

Matt - matt@performanceoptimist.com

Twitter

Facebook

LinkedIn

 

SPECIAL OFFER

As an AttractionPros listener, we know you like to learn!  That’s why we are setting aside a few spots just for you in an upcoming Mastermind program!

What is that, you might ask?  The mastermind process is also referred to as group coaching, and it’s where you get meet with a small group of trusted advisors for 6 months.  

You’ll be matched with other leaders of similar experience, and we will meet for an hour every two weeks over Skype to talk about current issues and trends, as well as personal roadblocks and development strategies. This is a great way to build your network AND develop stronger leadership skills.

As a special offer for AttractionPros listeners, if you mention the podcast when you sign up for the program, you’ll receive 10% off the tuition fee of $799.  For more information and to start the application process, click here.  Be sure to indicate in your application that you are an AttractionPros listener. 

Our next sessions will be starting up in just a few months, so be sure to get your applications in soon! 

 

AP Podcast - Episode 107: Shane Whaley talks about OTA’s, what makes a great tour operator and what it means to suck eggs.

AP Podcast - Episode 107: Shane Whaley talks about OTA’s, what makes a great tour operator and what it means to suck eggs.

September 17, 2019

Shane Whaley of TourPreneur.com is on a mission to flatten the learning curve for tour operators.  His extensive knowledge of OTA's and tour operations give him great perspective to help the industry thrive. His insights on hiring and training, creating a great experience and marketing your business are useful for any attraction.

For more on Shane: https://tourpreneur.com/

 

Have a question for the mailbag or know of a guest we should feature?  Drop us a line!

Josh - josh@amusementadvantage.com

Matt - matt@performanceoptimist.com

Twitter

Facebook

LinkedIn

 

SPECIAL OFFER

As an AttractionPros listener, we know you like to learn!  That’s why we are setting aside a few spots just for you in an upcoming Mastermind program!

What is that, you might ask?  The mastermind process is also referred to as group coaching, and it’s where you get meet with a small group of trusted advisors for 6 months.  

You’ll be matched with other leaders of similar experience, and we will meet for an hour every two weeks over Skype to talk about current issues and trends, as well as personal roadblocks and development strategies. This is a great way to build your network AND develop stronger leadership skills.

As a special offer for AttractionPros listeners, if you mention the podcast when you sign up for the program, you’ll receive 10% off the tuition fee of $799.  For more information and to start the application process, click here.  Be sure to indicate in your application that you are an AttractionPros listener. 

Our next sessions will be starting up in just a few months, so be sure to get your applications in soon! 

AP Podcast: Episode 106: Sarah Cole talks about why play is so important, trusting your team and whether or not a museum is considered an attraction

AP Podcast: Episode 106: Sarah Cole talks about why play is so important, trusting your team and whether or not a museum is considered an attraction

September 10, 2019

Sarah Cole is the CEO of Glazer Children's Museum in Tampa, FL.  In this episode, Sarah talks about the importance of play for both children AND adults, the change in attitudes regarding museums, and curating the best content to tell a compelling story.

Sarah Cole on LinkedIn

 

Have a question for the mailbag or know of a guest we should feature?  Drop us a line!

Josh - josh@amusementadvantage.com

Matt - matt@performanceoptimist.com

Twitter

Facebook

LinkedIn

 

SPECIAL OFFER

As an AttractionPros listener, we know you like to learn!  That’s why we are setting aside a few spots just for you in an upcoming Mastermind program!

What is that, you might ask?  The mastermind process is also referred to as group coaching, and it’s where you get meet with a small group of trusted advisors for 6 months.  

You’ll be matched with other leaders of similar experience, and we will meet for an hour every two weeks over Skype to talk about current issues and trends, as well as personal roadblocks and development strategies. This is a great way to build your network AND develop stronger leadership skills.

As a special offer for AttractionPros listeners, if you mention the podcast when you sign up for the program, you’ll receive 10% off the tuition fee of $799.  For more information and to start the application process, click here.  Be sure to indicate in your application that you are an AttractionPros listener. 

Our next sessions will be starting up in just a few months, so be sure to get your applications in soon!