AP Podcast - Episode 161: Russ Van Natta is back to talk about books, improving ourselves and challenging assumptions
Russ Van Natta from Creative Works is returning to the AttractionPros Podcast for another amazing conversation! This time we talk about books, standing up while on the phone or presenting virtually, and the connection between mind and body.
We also dive deep into the concepts of challenging assumptions, process improvement and of course, their upcoming virtual conference taking place October 6th-7th: Amusement360!
Here are the books that Russ and Josh mentioned during the episode:
This episode is brought to you by BackLooper. If you’re tired of learning about guest complaints from online reviews, read on. It’s time to protect your reputation while still getting valuable data so you can make enhancements to your guest experience. Using the most effective ways to generate responses, combined with intuitive reporting that quickly points out the largest issues, BackLooper enables you to strengthen your operations with superior guest experience intelligence that leads to higher satisfaction. Now more than ever we need to bring our guests into the conversation so they can be a part of our industry’s success. Get started today with no minimum commitment by visiting backlooper.com, or email Josh directly at firstname.lastname@example.org.
For more on Josh and and BackLooper:
For more on Matt and Performance Optimist Consulting: