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AttractionPros brings you into the room with the top leaders, executives, and influencers in the attractions industry, to gain the widest possible perspective of all areas of the industry. Most people are only exposed to the practices of their own organization without seeing how the rest of the industry operates. By following AttractionPros, you will gain the skills and knowledge needed to succeed and learn from the best of the best, whether you are the CEO or just beginning your career.
Episodes
Tuesday Jan 29, 2019
Tuesday Jan 29, 2019
Josh's recent experience with Delta gives us incredible insight into what can go RIGHT when service recovery is looked at as an opportunity, not a challenge or a conflict. Josh shares 12 observations from an extra long travel experience.
To read the post that accompanies this podcast, click here.
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