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AttractionPros brings you into the room with the top leaders, executives, and influencers in the attractions industry, to gain the widest possible perspective of all areas of the industry. Most people are only exposed to the practices of their own organization without seeing how the rest of the industry operates. By following AttractionPros, you will gain the skills and knowledge needed to succeed and learn from the best of the best, whether you are the CEO or just beginning your career.
Episodes
Tuesday Sep 04, 2018
Tuesday Sep 04, 2018
CNC (Coaster Nerd Con) is an annual coaster trip taken by Matt and two buddies. Their goal? Ride as many coasters as they can in a 7-8 day period. 2018 marks the 8th year of CNC's, and there is no indication it will stop anytime soon!
In this episode, Matt relays a few of the experiences and observations from the trip, and he and Josh extrapolate some interesting learning and discussion points. Here are some of the highlights:
- Soft-closing times give a positive impression at the end of the day
- Engaging your guests’ sense of smell to enhance the experience and increase revenue
- Technology’s role in helping staff deliver bad news
- The future of loose article
- The charm of older, smaller parks
Here are all of the parks visited on CNC 18: Kings Dominion, Busch Gardens Williamsburg, Dutch Wonderland, Hersheypark, Knoebels, Dorney Park, DelGrosso's, Kennywood, Waldameer, and Cedar Point.
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