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AttractionPros brings you into the room with the top leaders, executives, and influencers in the attractions industry, to gain the widest possible perspective of all areas of the industry. Most people are only exposed to the practices of their own organization without seeing how the rest of the industry operates. By following AttractionPros, you will gain the skills and knowledge needed to succeed and learn from the best of the best, whether you are the CEO or just beginning your career.
Episodes
Tuesday Nov 17, 2020
Tuesday Nov 17, 2020
On October 7, 2020, Matt and Josh were guests at Creative Works' Amusement 360, an "event that brings the best together to educate, inspire, and share the tools for success".
The overarching topic was about gathering both guest and employee feedback and some best practices for both, but also just how similar it is to care for and engage guests AND employees... because both are human beings.
We also talk about asking for reviews, employee training and consistency. Lots of talk about consistency!
For more on Creative Works: https://thewoweffect.com/
For more on Amusement 360: https://amusement360.com/
If you know of someone who would be a great guest on the show, or have an idea fo a topic for us to explore, email attractionpros@gmail.com.
For more on Josh and BackLooper:
For more on Matt and Performance Optimist Consulting:
https://www.performanceoptimist.com/
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